Store Policies

We take pride in our workmanship and stand behind every item we produce with an unconditional satisfaction guarantee. If for any reason, you are not completely satisfied with the quality of your purchase, simply notify us for a return authorization and return your item in the original carton within 7 days for a full cash refund of the purchase price less the cost of shipping. If damage should occur during shipping, retain all shipping materials for UPS inspection and notify us immediately. 

Customer Service 
Old Virginia Home 
10923 Patrick Henry Highway
Roseland, Virginia 22967-2608

Address your emails to:
Customer-Service@OldVirginiaHome.com 

or call us: (434) 277-5700

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